Q: Only top line of text is appearing and then a small portion of it in missing. Will replacing the keypad fix this issue?
A: The screen isn't part of the keypad, so unless by chance the keypad is damaged and sending faulty input to the display, it wouldn't likely be related. Please call our support team when you have a few minutes and we'll be glad to help give you all your options to get up and running again: 888-206-9938
Q: Do this part fits on a power module serial 130273?
A: Not sure just based on that. Recommend calling tech support and they can look up your model. If it looks like what your machine has then it likely is.
Q: My keypad no longer is working. Nothing is displayed. How do I replace it?
Q: where can i get a replacement keypad for the JS series unit?
A: You would want to contact support: 888-206-9938 ext.2
Q: The keypad is showing output-off when I reset by pressing the + key and bring it up to 60 or 80, but in a few minutes or couple hours is back on output-off, Do I need a new keypad or a new circuit board?
A: That typically indicates that the keypad is damaged and needs to be replaced. Replacement is fairly simple and only requires a screwdriver.
Q: I have a rj 45 classic the it had on panel.power off and will not turn on will the key pad help this or do u need a whole new control panel
A: If it displays "Power Off" but you can't hit the keypad button to turn it back on, then likely the keypad just needs to be replaced.
Q: Is the screen replaceable? I did not see in on the site.
A: Please give our tech support team a call at 888-206-9938x2 so we can assist you with this.