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Operation & Support Guides | EDGE-Series

Advanced EDGE salt chlorinator system
Advanced EDGE salt chlorinator system

CircuPool EDGE Series Salt Chlorine Generators - Owner Resources

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Learn how to get the most out of your EDGE Series Salt System

Contents

Click on the following links for the corresponding assistance:

  1. Troubleshooting + Product Guides
  2. Video Guides
  3. Replacement Cells
  4. Replacement Parts
  5. Warranty Guide
  6. Q&A
At Circupool®, we believe that keeping your pool clean and ready for fun shouldn’t have to be a time-consuming, frustrating job. These resources will help ensure that your EDGE Series salt chlorine generator is working optimally to keep your pool that perfect shade of blue. For the most complete information, be sure to review the user manual and help guide below.  Complete User Manual
  Complete Help Guide

First Steps

  1. Perform a full water chemistry test for these standard levels:
    • FC, CC, TC, pH, CYA, CA, Salinity, Alkalinity, Phosphates, Nitrates, Metals, Saturation Index
    • Ensure test results are from the last 24 hours, compare to results from previous weeks.
  2. Double check these common issues:
    • Check that your salinity is in range, ideally 3500ppm
    • Clean your cell thoroughly follow the manual's instructions - do this , or until no more "fizzing" occurs after new cleaning solution is added inside the cell.
    • Confirm that input power is present and check that all cables are fully connected.
  3. Restart your unit by turning it off and on, raising its chlorine output level to 100%. Allow it to run at least 5 minutes before proceeding with troubleshooting diagnostics.

Warranty Guide

Common Questions

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Q:What is the total dimension for the flow switch and cell for the Edge 40? 11 3/4 inches

Asked by: Dennis Massa - 2/12/2022
A: The cell is approximately 10.75" long (not including unions), and the flow switch is approximately 5.75" long. You can see more details about installation starting on page 13 here: https://www.circupool.com/assets/doc/CircuPool-EDGE-Series-Manual.pdf
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Answer provided by: Customer Service (2/12/2022)
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Q:How do I winterize with this system.

Asked by: Paul Buhagiar - 2/12/2022
A: Like the other pool equipment, the cell needs to be protected from having water freeze inside of it. You can see more information on page 12 of the manual.
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Q:I have the Edge40. After a big rainstorm, the system told me that salt level was low. I added a few bags, and got it tested. Showings 4500 level. I had it running on high and boost for about 6 hours, yet my chlorine levels were still extremely low. I then cleaned the cell by the book and ran it again for a few hours with no change to chlorine levels. Still shows no chlorine when tested. I looked at the cell with a flashlight while it was running. I did see the electrolysis bubbles being formed. Yet after a few hours the chlorine levels did not rise. Please advise.

Asked by: Andrey - 2/12/2022
A: This just means you haven't reached "breakpoint" chlorination yet. In other words, pools can need lots of extra chlorination/sanitation after. You haven't generated enough chlorine to meet that need yet. You can only test for "leftover" chlorine, so your pool is still needing every bit of chlorine being generated. After that point, it will build up the residual that you will test for. Simply leave your equipment running on high until that is achieved.
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Q:I have a limited length of 2" pipe to install the generator. What is the length of pipe needed to be cut out for install? Does the unit come with a cut template?

Asked by: Pete H - 2/12/2022
A: The gap to cut for this cell is about 11 ¾” apart. This particular model doesn't come with a template.
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Q:how long does the edge 15 need to be run to meet the advertised chlorine rate per day?

Asked by: Kurt A Moeller - 2/12/2022
A: Salt chlorine generators output is lbs / day (24 hours). This isn't a prescription to compare to lbs of chlorine tablets; chlorine comes in many different levels of strength / purity. It lets you compare the capacity between salt system models. For industry recommended sizing information, take a look at this: https://www.circupool.com/5-Reasons-why-you-should-over-size-your-salt-system_ep_94-1.html
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Q:Who sells and installs the EDGE 25/40 in Orlando Florida Area?

Asked by: Larry - 2/12/2022
A: Larry, we ship direct to you - that is one of the reasons we are able to offer high spec equipment at lower prices. You can have it on your doorstep in a couple days. Installation is DIY friendly, or we recommend a local handyman, plumber, or electrician (unfortunately many pool companies inflate their installation costs). If you have any questions just call us, you can talk to someone very quickly: 888-206-9938
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Q:I am replacing a Hayward system. I will eventually replace the control panel also but for now need to know if I need to purchase anything else to connect to the existing control panel. it has a plug that connects to it now. Do I need to purchase a separate plug to connect to the control panel?

Asked by: Tonja - 2/12/2022
A: The EDGE system comes with the cable that goes between the EDGE control box and the EDGE cell.
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Q:Can this be used for an 8’x8’ below ground hot tub?

Asked by: Konrad Mlynek - 2/12/2022
A: If that is around 1000 gallons, you would want to ensure you put the salt system on a timer that allows the salt system to run for a small amount of time within your pump's run time. With that small amount of water you could potentially over-chlorinate the water quickly otherwise. You could likely also use a smaller system as well.
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Q:What is the length of the EDG40 chlorine generator cell, please? Jus end-of-threads-to-end-of-threads...

Asked by: George D Kendley - 2/12/2022
A: The cell is approximately 10.75" in length
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Q:On the edge40 for do it yourselfer does this just plug into a gfci outlet. I cant find the installation instructions I have a small pool maybe 10000-12000 gal.

Asked by: Matt - 2/12/2022
A: You can find the installation instructions (user manual) in the description area on the product page or at www.circupool.com/help
This comes with bare wires, but you could easily add a plug on the end of it. It has diy-friendly setup, but if you want the easiest install you may also look at the CORE35 model.
If you have questions give us a call at 888-206-9938
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Important: ALL TROUBLESHOOTING SHOULD BE DONE BY A QUALIFIED INDIVIDUAL. ALWAYS MAKE SURE THE INPUT POWER IS COMPLETELY DISCONNECTED BEFORE ATTEMPTING ANY SERVICE PROCEDURES

These troubleshooting procedures are to help aid you when contacting the CircuPool tech support or warranty department, and are for informational purposes only. Completion of this troubleshooting process does not substitute for the evaluation of an item by CircuPool nor necessarily establish the problem that your pool system may actually be experiencing. Determination of an issue and/or the cause of failure shall solely be made by an authorized service representative. Warranty terms and procedures for the above model can be found in the product manual / user guide.

Copyright 2008- CircuPool. CircuPool is a Registered Trademark. All Rights Reserved. *Please note all listed pool size ratings are maximum limits, over-sizing is recommended.
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