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Operation & Support Guides | SJ-A Series

CircuPool SJ-A Series Salt Chlorine Generators - Owner Resources

Questions about this item? Ask here.
Learn how to get the most out of your SJ-A Series Salt System

Contents

Click on the following links for the corresponding assistance:

  1. Troubleshooting + Product Guides
  2. Video Guides
  3. Replacement Cells
  4. Replacement Parts
  5. Warranty Guide
  6. Q&A
At Circupool®, we believe that keeping your pool clean and ready for fun shouldn’t have to be a time-consuming, frustrating job. These resources will help ensure that your SJ-A Series salt chlorine generator is working optimally to keep your pool that perfect shade of blue. For the most complete information, be sure to review the user manual and help guide below.  Complete User Manual
  Complete Help Guide

First Steps

  1. Perform a full water chemistry test for these standard levels:
    • FC, CC, TC, pH, CYA, CA, Salinity, Alkalinity, Phosphates, Nitrates, Metals, Saturation Index
    • Ensure test results are from the last 24 hours, compare to results from previous weeks.
  2. Double check these common issues:
    • Check that your salinity is in range, ideally 3500ppm
    • Clean your cell thoroughly follow the manual's instructions - do this , or until no more "fizzing" occurs after new cleaning solution is added inside the cell.
    • Confirm that input power is present and check that all cables are fully connected.
  3. Restart your unit by turning it off and on, raising its chlorine output level to 100%. Allow it to run at least 5 minutes before proceeding with troubleshooting diagnostics.

Warranty Guide

Common Questions

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Q:Is this a 110v unit?

Asked by: Tom Gurchick - 2/12/2022
A: It can be used with both 110 and 220 volts. The SJA models are dual voltage and automatically work with whichever of the two are supplied.
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Answer provided by: Customer Service (2/12/2022)
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Q:Only number two polarity comes on

Asked by: Simone Robert - 2/12/2022
A: The system will automatically switch polarities every six hours of run time. The system can not get "stuck" on one polarity. There is nothing you need to check or monitor with the polarity.
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Answer provided by: Customer Service (2/12/2022)
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Q:When its generating how do you know its producing

Asked by: James R Martin - 2/12/2022
A: As long as you are not getting a red warning light, the system is detecting that it is fully operational.
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Answer provided by: Customer Service (2/12/2022)
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Q:What is the optimum Salt content for this unit. I think its referred to as Parts per million (PPM) Thank You

Asked by: Anthony Lopez - 2/12/2022
A: The range is 3000-4500ppm, ideally 3500ppm.
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Answer provided by: Customer Service (2/12/2022)
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Q:Why is my Salt LED off (not red/green off)? Thanks.

Asked by: Greg - 2/12/2022
A: Those lights are not always on depending on the system's duty cycle. This is also common to see when you first turn the unit on, and when you make a change to the unit's output.
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Q:Can I use this unit with a variable speed (vs) pump? If so what rpm and duration settings should I use?

Asked by: Bob - 2/12/2022
A: Yes, this model has a flow switch that helps ensure it runs in sync with a programmable VS pump. Pump RPM and duration is 100% unique to the way your pool equipment is set up and the needs of the pool. Generally speaking, any pump needs to "turnover" all the water through the pool through the filter 1.5 - 2x per day. How that is achieved will depend on the pump's performance, the "head" or effort required to move the water through your unique setup, etc...
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Q:I have a new variable speed pump. the new SJ-35 Gen 2 has a flow switch. what is the minimum or recommended flow rate and what RPM speed with that be on a 1.5hp pump

Asked by: Greg - 2/12/2022
A: A typical guideline for salt chlorinators is 20-30gpm flow, however that is only one part of the consideration. The main goal is to make sure your cell stays 100% filled with water; since the cell is clear this is easy to confirm. Similarly, an RPM does not give the same flow rate on everyone's pool - it depends on your pool's unique Total Dynamic Head, or resistance to flow, roughly. You can utilize a pool flow meter, or simply turn down your pump and check the cell after a couple hours of low speed operation to ensure that your flow is not allowing any air or gas to buildup in the cell.
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Answer provided by: Customer Service (2/12/2022)
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Q:Can this be wired to a constant electrical supply when using a variable speed pump?

Asked by: Christopher - 2/12/2022
A: Yes, in this circumstance the system's flow switch will activate/deactivate it.
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Answer provided by: Ryan (2/18/2022)
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Q:How easy are is the SJ 35 to clean and how often does it need cleaning?

Asked by: James Ballard - 2/12/2022
A: The SJ models are especially easy to clean, and are also one of the few models that don't require acid to clean. You simply unscrew its cell and slide its included cleaning tool between the titanium plates. Cleaning frequency is the same between salt system models, and is dependent upon your water chemistry. For most people it is seasonal.
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Answer provided by: Customer Service (2/12/2022)
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Q:Can this be used on an above ground pool?

Asked by: Jac - 2/12/2022
A: The SJ-Series is frequently used on above ground pools. Check the installation manual and your pool's plumbing requirements. If you have questions, feel free to call us at 888-206-9938
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Important: ALL TROUBLESHOOTING SHOULD BE DONE BY A QUALIFIED INDIVIDUAL. ALWAYS MAKE SURE THE INPUT POWER IS COMPLETELY DISCONNECTED BEFORE ATTEMPTING ANY SERVICE PROCEDURES

These troubleshooting procedures are to help aid you when contacting the CircuPool tech support or warranty department, and are for informational purposes only. Completion of this troubleshooting process does not substitute for the evaluation of an item by CircuPool nor necessarily establish the problem that your pool system may actually be experiencing. Determination of an issue and/or the cause of failure shall solely be made by an authorized service representative. Warranty terms and procedures for the above model can be found in the product manual / user guide.

Copyright 2008- CircuPool. CircuPool is a Registered Trademark. All Rights Reserved. *Please note all listed pool size ratings are maximum limits, over-sizing is recommended.
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