CircuPool SmartFlo Series Variable Speed Pool Pumps - Owner Resources

Learn how to get the most out of your Smartflo Series variable speed pump

Contents

Click on the following links for the corresponding assistance:

  1. Video Guides
  2. Product + Troubleshooting Guides
  3. Replacement Parts
  4. Warranty Guide
  5. Q&A
At Circupool®, we believe that keeping your pool clean and ready for fun shouldn’t have to be a time-consuming, frustrating job. These resources will help ensure that your SmartFlo Series variable speed pump is working optimally to keep your pool that perfect shade of blue. For the most complete information, be sure to review the user manual and help guide below.  Complete User Manual  Interface Adapter Instructions
  Time Clock Instructions

Common Questions

Q:Is this pump Energy Star Certified?

Asked by: Coleman Carter - 2/12/2022
A: Yes it is, this pump is fully Energy-Star certified and it qualifies for any available state or local energy efficiency rebate.
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Answer provided by: Customer Service (2/12/2022)

Q:Hi, if down the road the pump needs maintenance or replacing is there a way to replace the pump motor only? Not the electronics? Do you sell these parts?

Asked by: Brad - 2/12/2022
A: Yes, both the motor and electronic controller can be replaced separately. You can see its parts in the manual and located online here: https://www.circupool.com/SmartFlo-Pump-Parts_c_67.html
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Answer provided by: Customer Service (2/12/2022)

Q:Is there a separate priming speed/time setting on the pump or do you have to sacrifice SPEED 1 to use for pump priming? The manual is not very clear on this.

Asked by: Alak - 2/12/2022
A: The pump has 4 programmable schedule modes plus a programmable "quick clean" manual mode. Each programmable modes can have its duration and RPMs customized and fine-tuned if desired. However, its presets work for many people. The Speed 1 preset is 3000 RPMs for 2 hours, which helps ensure that you successfully prime the pump every time and get a little bit of the high-flow circulation that any pool needs. You can its presets under "Using the Default Schedule" in the manual.
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Answer provided by: Customer Service (2/12/2022)

Q:Does this pump have onboard freeze protection? If it does not what would you suggest for a freeze protection solution.

Asked by: Brian - 2/12/2022
A: Yes it does. According to the manual, "If there is not already scheduled or manually set operation when temperatures get down to approximately 40°F, the pump will begin to run continuously at 1000 RPM. The snowflake icon on the display will turn on."
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Answer provided by: Customer Service (2/12/2022)

Q:Where can I find the 3 THP variable speed pump installation and users manuals?

Asked by: Tom Hamel - 2/12/2022
A: Yes, both the motor and electronic controller can be replaced separately. You would simply contact tech support for that.
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Answer provided by: Customer Service (2/12/2022)

Q:Looking at the circupool smartflo variable speed pump (1.5 Hp). What is the frame sizing of the motor, 48 or 56 frame?

Asked by: David W. Alldridge - 2/12/2022
A: This pump has a 56 frame motor.
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Answer provided by: Customer Service (2/12/2022)

Q:Is this filter adequate for a pool of 30000gallons and is it for above ground pool?

Asked by: Jo - 2/12/2022
A: This variable speed pump can be used with both inground and permanently-installed above ground pools. Depending on your pool's needs, a 30k pool is probably the top end of its range to get its full benefits - you may want to consider the next size up (2.0 THP).
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Answer provided by: Customer Service (2/12/2022)

Q:I see it is drop-in replacement for IntelliFlo and WhisperFlo, what about SuperFlo? I have a single-speed SuperFlo 340038.

Asked by: Dan - 2/12/2022
A: Good question. The SuperFlo is physically a slightly smaller pump, so it would likely just take some minor plumbing to install this pump.
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Answer provided by: Customer Service (2/12/2022)

Q:Can you check my purchase & determines which Chlorine Generator I have?? I need to know if it has a flow meter. Am considering installing a Variable Speed Pump.

Asked by: Barney - 2/12/2022
A: Based on your email address, it appears you have the RJ-Classic chlorine generator. That model does not utilize a "flow switch" - you would simply need to have it on a timer that coordinates its run time with your pump's programmed times for water flow.
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Answer provided by: Customer Service (2/12/2022)

Q:What are the programming motor speeds??

Asked by: Barney - 2/12/2022
A: You have a very wide range of control, RPM levels can be set to range from 450 to 3450. You can also find the manual linked in the product description or at www.circupool.com/help
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Answer provided by: Customer Service (2/12/2022)

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Important: ALL TROUBLESHOOTING SHOULD BE DONE BY A QUALIFIED INDIVIDUAL. ALWAYS MAKE SURE THE INPUT POWER IS COMPLETELY DISCONNECTED BEFORE ATTEMPTING ANY SERVICE PROCEDURES

These troubleshooting procedures are to help aid you when contacting the CircuPool tech support or warranty department, and are for informational purposes only. Completion of this troubleshooting process does not substitute for the evaluation of an item by CircuPool nor necessarily establish the problem that your pool system may actually be experiencing. Determination of an issue and/or the cause of failure shall solely be made by an authorized service representative. Warranty terms and procedures for the above model can be found in the product manual / user guide.

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