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Operation & Support Guides | Universal-Series

CircuPool Universal Series Salt Chlorine Generators - Owner Resources

Questions about this item? Ask here.
Learn how to get the most out of your Universal Series Salt System

Contents

Click on the following links for the corresponding assistance:

  1. Troubleshooting + Product Guides
  2. Video Guides
  3. Replacement Cells
  4. Replacement Parts
  5. Warranty Guide
  6. Q&A
At Circupool®, we believe that keeping your pool clean and ready for fun shouldn’t have to be a time-consuming, frustrating job. These resources will help ensure that your Universal Series salt chlorine generator is working optimally to keep your pool that perfect shade of blue. For the most complete information, be sure to review the user manual and help guide below.  Complete User Manual   Complete Help Guide

First Steps

  1. Perform a full water chemistry test for these standard levels:
    • FC, CC, TC, pH, CYA, CA, Salinity, Alkalinity, Phosphates, Nitrates, Metals, Saturation Index
    • Ensure test results are from the last 24 hours, compare to results from previous weeks.
  2. Double check these common issues:
    • Check that your salinity is in range, ideally 3500ppm
    • Clean your cell thoroughly follow the manual's instructions - do this , or until no more "fizzing" occurs after new cleaning solution is added inside the cell.
    • Confirm that input power is present and check that all cables are fully connected.
  3. Restart your unit by turning it off and on, raising its chlorine output level to 100%. Allow it to run at least 5 minutes before proceeding with troubleshooting diagnostics.

Common Questions

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Q:if cell maintenance light flashes like a strobe light instead of a solid light what does that mean?

Asked by: Otis Lowery - 2/14/2022
A: This is simply a reminder to inspect your cell. To reset it, hold down the system status button for about 10 seconds, and then the light will go out.
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Answer provided by: Customer Service (2/14/2022)
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Q:Is this compatible with iAquaLink 3.0 so I can view my readings remotely?

Asked by: Steve - 2/14/2022
A: Though it easily works in tandem with automation systems, this model does not currently utilize a data connection to 3rd party controllers to display information remotely.
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Answer provided by: Customer Service (2/14/2022)
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Q:What is the current draw of the entire system if running on 110VAC?

Asked by: Nick - 2/14/2022
A: Its only about 2A.
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Answer provided by: Customer Service (2/14/2022)
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Q:Will this be a direct replacement for the Si45?

Asked by: Jeff - 2/14/2022
A: Yes, this is an updated version and will directly replace a Si-Series unit.
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Answer provided by: Customer Service (2/14/2022)
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Q:The unit is blowing the 15 amp fuse what could cause it?

Asked by: David Glanton - 2/14/2022
A: Clean your cell thoroughly and flush it well with a hose - debris inside of the cell can cause that. If that still occurs, you may want to contact tech support at 888-206-9938x2.
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Answer provided by: Customer Service (2/14/2022)
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Q:Panel is blank

Asked by: Norman - 2/14/2022
A: There is a fuse inside that may be blown, it's easy to replace. Might want to call support otherwise.
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Answer provided by: Customer Service (2/14/2022)
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Q:I need replacement o- rings for this chlorinator. Do you sell then. and if so, how much are they?

Asked by: Sherry - 2/14/2022
A: Yes, you can find that item here: https://www.circupool.com/CircuPool®-O-Ring-Set-for-RJNULSi_p_108.html
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Answer provided by: Customer Service (2/14/2022)
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Q:What are the dimensions of the steel cabinet?

Asked by: John Bodimer - 2/14/2022
A: It is about 12" H x 9" W x 6" D
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Answer provided by: Customer Service (2/14/2022)
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Q:The cell maintenance light on my control panel is blinking. The owner's manual talks about that light being on but not if it's blinking. The cell appears to still be generating chlorine and I removed the cell for cleaning but really did not see any scale in there

Asked by: Steven Bongiorno - 7/21/2022
A: If the light is blinking, it just needs to be reset. You'll hold the "system status" button down for about 10 seconds, and the light will go out. This blinking light does not impact operation.
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Answer provided by: Administrator (7/22/2022)
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Q:Will this control panel work with a Hayward Salt Cell?

Asked by: Steve - 2/14/2022
A: No, this model is a stand-alone system, though it can easily be installed in place of an existing Hayward-brand salt system without the need to replumb. To replace a Hayward-brand salt cell on its own, you may want to look at these aftermarket replacement cells
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Important: ALL TROUBLESHOOTING SHOULD BE DONE BY A QUALIFIED INDIVIDUAL. ALWAYS MAKE SURE THE INPUT POWER IS COMPLETELY DISCONNECTED BEFORE ATTEMPTING ANY SERVICE PROCEDURES

These troubleshooting procedures are to help aid you when contacting the CircuPool tech support or warranty department, and are for informational purposes only. Completion of this troubleshooting process does not substitute for the evaluation of an item by CircuPool nor necessarily establish the problem that your pool system may actually be experiencing. Determination of an issue and/or the cause of failure shall solely be made by an authorized service representative. Warranty terms and procedures for the above model can be found in the product manual / user guide.

Copyright 2008- CircuPool. CircuPool is a Registered Trademark. All Rights Reserved. *Please note all listed pool size ratings are maximum limits, over-sizing is recommended.
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