Q: Can the RJ series be run on a above ground pool?
If so can it be run vertically similar to the same way the Hayward Aqutrol RJ model which ties connected directly to the return jet?
Thanks for any info
A: Yes, it is extremely common to use these on above ground pools. In fact, they come with unions for both 2" and 1.5" plumbing sizes so you should be covered. The system can be installed vertically or horizontally at any point between the filter's outflow and the pool return jet.
Q: Just purchased RJ30. Was told it is a self cleaning unit utilizing revers polarity. How do I know when it is in cleaning mode?
A: The RJ models automatically reverse the polarity (change the direction of the electric current) in the cell every 200 minutes of operation. Its built in, so no action or monitoring is needed for this process.
Q: I bough the RJ -30 system April 2016 and I would like to know if there is a way to tell if it is still putting out as much chlorine as it was designed to?
A: Yes, the good news is that it is very easy to verify the system's operation, and there isn't a lot of gray area. Find your model's guide on www.circupool.com/help, and take a look at page 6 to see exactly how to verify that your system is working correctly. A salt system only needs salt in the water and power going through the cell. It is always checking for that to ensure it is creating the full and normal amount of chlorination. Remember that the other side of the equation is the water's chlorine demand - which is always changing. The guide will also help pinpoint some very common issues that can ultimately deplete measurable free chlorine to zero even with a fully functional chlorinator.
Q: I am getting ready to install this unit but may have to install it vertically. What, if anything, do I need to do to insure the system works properly? Thanks, Marty
A: The cell works just as well whether it is facing either direction, horizontal or vertical.
Q: Hi I have a 20,000 gallon pool pentair IC40 Salt Chlorinator right now and want to replace with the RJ30. I wanted to know if the RJ30 would fit the current plumbing exactly or would I have to do some repiping?
A: The RJ is not meant to be a direct fit for an IntelliChlor. A few easy options for you would be the CORE Series or EDGE Series – all of which have available adapter kits which allow you to avoid replumbing.
The CORE series especially is a popular replacement, as it doesn’t require additional work to hook it up to power either.
Q: I am looking at ordering an Rj-30 plus does this run on 110 or 220 voltage or both?
A: The system can work on either voltage, and there are instructions in the manual to set it up for both voltages.
Q: Can you use a timer to turn the rj30 on and off?
A: Yes, this is the most common way to hook up a salt chlorinator, by putting the pump and salt system on a timer together.
Q: what is the difference compared to the olf RJ30
A: Newer models offer more power, better controls, better integration with modern variable speed pumps, and other upgraded features and parts. If you need help picking out a new model, we are happy to assist you at 888-206-9938x1
Q: I have an RJ-30 Plus system. What is the effect of Cell Version setting on the Menu? Each numerical value also has a '+' and '-'. What does this do to the operation of the system? This is not mentioned anywhere in the manual.
A: You must have the correct cell version set as the actual cell you are using. The manual notes on page 10 "You may see a negative sign in front of some diagnostic numbers during normal operation. This is normal and indicates the system is on one of its two Reverse Polarity cycles." This is essentially only for diagnostic purposes and is not anything to monitor.
Q: What is the length of the RJ-30 cell? Trying to figure out if it will fit or if I need the vertical install kit. THanks.
A: Good question. The cell itself is about 12.25", but with the plumbing unions and the flow switch, you'll likely want to give yourself about 20" to be safe. The format of the vertical install kit brings that "footprint" down to about 8"
Q: rj-30 generates 1.5 lbs / day
Question: What do you mean by "day"?
How many hours in "day"?
A: Salt chlorinators are rated for the maximum amount of chlorine they can product in a 24 hour period. This allows you to compare what a system's actual capacity between different models.
Q: We will be replacing our old Zodiac LM23 chlorinator. We have a Hayward variable speed pump. I think the pool is a bit over 15000 gallons. Which system would be best for us?
Q: What’s the average lifespan of the cell in the RJ30?
A: How long the cell lasts is 100% going to be unique to your pool and usage. If sized correctly and maintained properly it often outlasts the warranty period. So it can last shorter or longer, but I would say a common range would be 4-8 years.
Q: I am considering the purchase on your model RJ30. I am looking at the spects on Amazon, on the page for ordering it states 1.5 lb of salt made per day. but down on the compareable chart it states 3.1 lbs for the RJ30. which is it?
A: The RJ30+ has a max chlorine output of 1.5 lbs of chlorine per day, as stated on the page. The highest output available in the RJ-Series is the RJ60+ that has 3.1 lbs/day output.
Q: Does this work for above ground pool
A: These are frequently used on above ground pools. You'll just want to use the appropriate fittings for your pool's plumbing type.
Q: Installed the RJ-30 just before summer hit here in the Houston area on a ~15K gallon pool. Just want to know if having to run it at around 85-90% power is normal for the hot summer days on this size of pool.
Q: I am trying to decide between this rj30 and your core 35 could you give me some help I have 15000gl pool changing from tables to salt
A: The CORE35 will offer a much easier installation and much simpler operation. It also has a longer warranty. Both should have plenty of capacity for your size pool.
Q: If you have the SJ20 and upgrade to the RJ30 plus, do all the replacement parts fit where the SJ20 parts were? For example the cell fittings?
A: No, these two models are not interchangeable. You would simply cut out the SJ model and plumb the RJ model in its place. You can also speak with our tech support team at 888-206-9938 x2 for more detail.
Q: I have a 15 x 32 18200 gallon pool. I have small children and occasionally have pool partya with 20+ people in the pool. I also live near trees that constantly release leaves on to the pool. Thousands in a day. Would this system be able to handle these conditions?
Q: Do you offer a military discount?
A: Please contact our customer care team at 888-206-9938 x1
Q: I currently have an RG 30 but it doesn’t seem to be reading the salinity levels correctly. I’m wondering if I need to purchase a separate new cell. If so how much would it be? Many thanks Jeff
A: The most common situation when a salt system reads lower salt levels is that you are near or at the point where there is enough mineral scaling inside the cell that it is inhibiting the flow of power through the cell - that makes it look just like a low salt level to the system. In this case, simply clean it with the acid solution as described in the manual. Even if you cleaned it recently, there may still be excess scale or debris that requires further cleaning - a cell may need to be cleaned 3-4 times in a row with heavy build up. Once all scale and debris is removed, a salt system will be able to measure the salinity more accurately. If the cell is fully clean, the pool's salinity is actually correct, and the cell is very old, then the cell may be depleted if all other troubleshooting has been completed. You can see additional troubleshooting on page 10 of this guide: https://www.circupool.com/assets/doc/Circupool-RJ-Full-Troubleshooting-Guide.pdf