Q: What determins when your RJ+45 Series" goes into it's "REST Cycle"?

Asked by: Mike Blee - 9/8/2019
A: The chlorine output (power %) setting. The lower the power output, the less hard the system has to work to generate chlorine. The active / rest cycle is nothing that ever needs monitoring or consideration.
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Answer provided by: Administrator (9/9/2019)

Q: What is the recommended GPM flow for the RJ45 system, Core35, and Core55 systems?

Asked by: blaze - 9/3/2020
A: Salt chlorinators only need a minimum amount of flow in order to ensure that their cell stays filled with water during operation. Everyone's resulting flow rate is different depending on what model pump you have, and more importantly how much "total dynamic head" your setup has to resist flow.
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Answer provided by: Tom (9/4/2020)

Q: I have a RJ-45 Plus Salt Generator. I don't know what the winter mode button actually does and what it's usefulness is. The owners manual really doesn't describe it's function or why it should or should not be used.

Asked by: Phil Puckett - 1/4/2021
A: It's simply a one-touch button to decrease your system's chlorine output. For example, this would be used if you have a spell of cold weather, a decrease in pool use, you cover the pool, etc... Otherwise, you would make gradual, incremental changes using the +/- output buttons as normal.
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Answer provided by: Julie (1/5/2021)

Q: I see the electronics are different, but is the cell physically the same length at the Hayward, making the plumbing upgrade a piece of cake?

Asked by: Paul Rousseau - 2/28/2021
A: Correct, this system's cell can use your existing plumbing fittings. That makes it very quick install.
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Answer provided by: Administrator (3/1/2021)

Q: Just received it, and so psyched to replace my 18 year old Aquarite, it looks great. Can I keep the old flow switch from that system that still works fine, or do I need to swap in the new one. Just looking for simplicity in the install. Thanks,

Asked by: Paul Rousseau - 3/5/2021
A: Basically, yes. You can just plug the old flow switch's "phone jack" connector into the new control module, or actually unscrew the old flow switch from the PVC fitting it's in and screw the new flow switch back into your plumbing.
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Answer provided by: Ray (3/6/2021)

Q: Recommended set up on rj45 plus on 22000 gallon pool. Variable speed pump. Pump run time and percentage setting. Thanks

Asked by: Tom - 8/29/2020
A: Every pool will have unique requirements based on your pool's chlorine demand and the amount of flow required in order to achieve enough circulation (turn-overs through your pool filter). The best approach is to make adjustments, measure the results, and then make further adjustments to the equipment if needed.
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Answer provided by: Craig (8/31/2020)

Q: What are the dimensions of the electronics box? Does it have a door that has to be swung open? I am concerned about clearances. I now have a Hayward box.

Asked by: Al - 7/2/2019
A: The controller is approximately 10" high, 6" wide, and 6" deep. The door swings open to the bottom. You may like the EDGE series - it has a very compact controller as well as an adapter kit that lets it easily replace your old salt system.
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Answer provided by: David (7/3/2019)

Q: Does the RJ45 refer to pool size (45,000 Ga's) or does the 45 represent the element output in grams per hour?

Asked by: Nick Honko - 8/11/2020
A: You'll see the specs on the product page indicate: "Capacity:
45000 gal. (max)". Gallon ratings are maximum limits in ideal conditions. You can see more information about sizing here: http://circupooldev-com.3dcartstores.com/How-To-Properly-Size-Your-Salt-Chlorine-Generator_ep_97-1.html
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Answer provided by: Administrator (8/11/2020)

Q: What is the grams per hour output of the RJ45?

Asked by: Nick - 8/11/2020
A: You'll see the specs on the product page indicate: "Power: 2.0 lbs/day"
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Answer provided by: Administrator (8/11/2020)

Q: We just cleaned our cell and now we are having issues with it communicating to the system. There is a code saying Cell Connection. We have inspected the all of the cables and everything look to be in good shape. We have powered it down several times and disconnected it several times as well yet we can not get the cell to communicate with the system, W”hat could be the cause of this code?

Asked by: Lottie - 5/1/2021
A: Sorry to hear you are having an issue. Give our support line a call so we can help you ensure it is connected properly or find a solution if necessary: 888-206-9938 ext:2
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Answer provided by: Administrator (5/3/2021)

Q: Do you offer extensions/adapters for the rj cell to connect to the power supply box? My power wall is about 6 feet farther than the provided cables length. Can I use a standard adapter to extend this?

Asked by: Scott - 5/7/2021
A: If you are able to do the wiring, you would just want to get more similar diameter cable from the hardware store and either a) connect it to the power cord in a junction box, or b) replace the cable from where it is connected inside the unit with a longer bit of cable. Obviously be sure to follow local codes.
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Answer provided by: Tim (5/10/2021)

Q: How often do you have to replace the salt cells? I see no mention of longevity

Asked by: Howard - 5/17/2021
A: Ultimately, cell lifespan depends on things like the size of your pool, how well it and your water chemistry has been maintained, how the salt system is used, etc; so it is unique for everyone. On average, it could be 5-8 years though again it could be more or less.
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Answer provided by: Roger (5/18/2021)

Q: Does the control module have to be covered or is it waterproof?

Asked by: John - 5/19/2021
A: The unit is designed to be installed outside and mounted on the wall / fence / vertical support nearby the pool equipment.
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Answer provided by: Administrator (5/20/2021)

Q: What is the warranty? I don’t see any info here.

Asked by: Lori - 5/31/2021
A: It is a 7 year limited warranty. The warranty information is in the "Warranty" tab on the product page, and also in the manual that is linked in the product description area.
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Answer provided by: Jennifer (6/1/2021)

Q: Does it need to be connected to 120v or 240v?

Asked by: Ronald Forney - 6/12/2021
A: It works equally well on either voltage, the manual has instructions to set it up on either voltage. You typically want to put the salt system on the same circuit as the pump so they turn on and off together.
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Answer provided by: Administrator (6/14/2021)

Q: Is there a specific flow direction for the RJ-45 plus electric cell?

Asked by: Eric - 6/19/2021
A: The cell will work facing either direction.
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Answer provided by: Administrator (6/21/2021)

Q: I am replacing a rj30. Is the control mounting bracket the same?

Asked by: Mike - 7/31/2021
A: You could easily use the new bracket, or take the old bracket apart and retrofit it into the new unit.
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Answer provided by: Randy (8/2/2021)

Q: Universal 40 VS RJ45 Are they both titanium? I’m replacing a Hayward gold line controller and cell . Are the cell lengths the same on both Thanks

Asked by: Mike - 7/31/2021
A: Yes, both cells use titanium and are the same length/threads so that re-plumbing is not required.
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Answer provided by: Randy (8/2/2021)