Q: Will this work with my existing T-15 cell?

Asked by: Lynn - 8/28/2019
A: The Universal40 is a complete replacement for an older Hayward/Goldline system of any size. It will be a direct fit for you plumbing and uses the same type of electrical, so it should be very easy to switch. If you are asking if you can use the old T-Cell-15 on the new Universal40 controller, it will not work. The Universal40 uses a cell that is much more powerful, and the T15 cell would likely give you incorrect salt readings and cause a warning light to come on.
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Answer provided by: Administrator (8/28/2019)
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Q: Can the universal system be used to replace a traditional chlorine pool? What is the difference between this and the RJ system?

Asked by: Dawn Snyder - 4/25/2020
A: Yes absolutely. The RJ provides much longer lifespan and warranty; needing less frequent of your cell helps make it a better return on your investment. It also has more modern electronics and controls, and cell that is clear which means you can see it working and can check inside without having to fully disassemble it.
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Answer provided by: Administrator (4/27/2020)
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Q: What is the life of this generator?

Asked by: Marty secrest - 7/17/2020
A: The Universal40's cell is rated for 10000 hours of use and has a four year limited warranty.
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Answer provided by: David (7/17/2020)
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Q: I currenty have a aquapure 1400 that I am really dissatisfied with. I just changed the cell and it is still sporadic with error messages. I can’t believe I just bought a cell for $700.00 and nothing! Is this system a direct bolt on? I don’t want to continue throwing money at this problem. The pool size is 18,000 gallons and I live in Miami, Fl. Which is hot!

Asked by: JT - 8/27/2020
A: The Universal40 is not a direct fit for the Jandy Aquapure, so you would want to simply cut out the existing cell and glue the new cell in place. If your pump is on timer, this should wire up the same way. For your size pool and climate, it should likely be a good fit and provide plenty of capacity.
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Answer provided by: Ben (8/27/2020)
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Q: What is the current draw of the entire system if running on 110VAC?

Asked by: Nick - 3/8/2021
A: Its only about 2A
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Answer provided by: Bill (3/9/2021)
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Q: Is the 10,000 hour life just for the cell? Is that the recommended replacement?

Asked by: Jeff - 3/29/2021
A: Correct, the cell is the consumable part. There is no recommended replacement timeframe, you would want to just keep using it until it is finally depleted.
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Answer provided by: Will (3/30/2021)
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Q: Will this be a direct replacement for the Si45?

Asked by: Jeff - 3/29/2021
A: Yes, this is an updated version and will directly replace a Si-Series unit.
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Answer provided by: Will (3/30/2021)
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Q: I have an auto clear system will this this work to replace that system. Thanks Scott

Asked by: Scott - 4/9/2021
A: It's a more powerful system so it would likely work well, but it is not a direct match for your existing plumbing unions. The Polaris Autoclear has a unique cell length and threads, so you would need to simply replumb.
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Answer provided by: Raul (4/9/2021)
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Q: Does this product eliminate the need for chlorine By generating it’s own salt ?

Asked by: Kenneth chittum - 4/11/2021
A: CircuPool salt systems eliminate the need to buy, store, and add traditional chemical chlorine by working automatically with your pump every day to generate a pure form of free chlorine directly in the water by converting the low level of salt in the water.
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Answer provided by: Randall (4/12/2021)
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Q: Is the cell a direct replacement for the Pentair IC20? And, is the flowmeter integral it the cell?

Asked by: SRBeckham - 4/14/2021
A: This system has an independent flow switch, so you would need to do some plumbing. If you want to upgrade to a new salt system and avoid replumbing, check out the SJ or EDGE series with their available SJ Adapter Kit / EDGE Adapter Kit that would let you utilize your current plumbing.
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Answer provided by: CircuPool (4/15/2021)
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Q: The unit is blowing the 15 amp fuse what could cause it?

Asked by: David Glanton - 4/19/2021
A: Clean your cell thoroughly and flush it well with a hose - debris inside of the cell can cause that. If that still occurs, you may want to contact tech support at 888-206-9938x2.
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Answer provided by: Gordon (4/19/2021)
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Q: I currently have a Jandy AquaPure PLC1400 that went bad. Can this replace that without professional? Thanks much. Duane

Asked by: Duane Priddy - 4/19/2021
A: This model does not have any restriction over who installs it in order to get the stated warranty. There is no system that can replace the AquaPure without having to replumb since that system has a unique cell length and threads, if that is what you are asking.
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Answer provided by: Administrator (4/20/2021)
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Q: Would this be a easy change out from a nano auto pilot system?

Asked by: john thayer - 4/20/2021
A: If you can cut and glue PVC pipe and connect the power wires, it should be relatively easy in my opinion. If you have a Nano model with a manifold, you can see that you would want to remove that, and then plumb the new cell to span that gap.
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Answer provided by: Darryl (4/21/2021)
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Q: How effective is this systm

Asked by: donald nelson - 4/23/2021
A: When sized and operated properly this system is 100% effective at eliminating regular chlorine chemical maintenance. You can see more information about sizing here: https://www.circupool.com/How-To-Properly-Size-Your-Salt-Chlorine-Generator_ep_97-1.html
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Answer provided by: Sean (4/23/2021)
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Q: I have above ground pool 33 foot by 54 inch deep is this the best unit

Asked by: Dale Kinsley - 5/2/2021
A: That appears to be about 29,000 gallons, so yes the Universal40 model would likely be an appropriately-sized model.
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Answer provided by: Administrator (5/3/2021)
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Q: Does this system have a remote start

Asked by: Lonnie - 5/7/2021
A: This system is designed to turn on/off automatically with your pump. If your pump is on a remote, timer, or other type of relay, then the salt system is meant to activate at the same time.
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Answer provided by: Kent (5/10/2021)
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Q: Panel is blank

Asked by: Norman - 5/10/2021
A: There is a fuse inside that may be blown, it's easy to replace. Might want to call support otherwise.
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Answer provided by: Catherine (5/10/2021)
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Q: Is this system compatible to replace a compuclor?

Asked by: Kelly - 5/19/2021
A: This is a much more modern digital system, so it would likely be quite an upgrade over that older model. As long as it is a good match for your pool size you'll probably like it very much, and you can see more sizing info here: https://www.circupool.com/How-To-Properly-Size-Your-Salt-Chlorine-Generator_ep_97-1.html

If you have more questions, feel free to call us at 888-206-9938x1
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Answer provided by: Administrator (5/19/2021)
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Q: The description says this can be installed horizontally or vertically but then the website shows a ventricle installation kit. Does this mean the unit as purchased cannot be installed vertically out of the box?

Asked by: Jim - 5/25/2021
A: No, the "Vertical Installation Kit" is a just space-saving kit. It is not applicable if you just want to install the cell on a length of existing vertical pipe.
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Answer provided by: Administrator (5/25/2021)
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Q: Can this be used as an initial conversion kit? Meaning I don't have a salt system can I install this product? Thanks

Asked by: Brian - 5/28/2021
A: Yes, this can be your first salt system- it doesn't need to replace an older existing system.
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Answer provided by: Administrator (6/1/2021)
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Q: I’m thinking about changing over to a SWJ system, mainly due to issues with chlorine this year. Looking at a UL40 1) at 120v, how many amps does it pull? 2) does the plug in model need to be on a timer with the pump? Or is it smart enough to not work when there is no flow 3) what are dimensions of the control box?

Asked by: Scott - 6/2/2021
A: It's about 2 amps as it is designed to be on the same circuit as the pump so they get turned on and off together. It does have a flow switch, but that wiring is ideal. The controller is about 12 x 9 x 5.
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Answer provided by: Tim (6/3/2021)
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Q: I need replacement o- rings for this chlorinator. Do you sell then. and if so, how much are they?

Asked by: Sherry - 6/3/2021
A: Yes, you can find that item here: https://www.circupool.com/CircuPool%C2%AE-O-Ring-Set-for-RJNULSi_p_108.html
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Answer provided by: Administrator (6/3/2021)
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Q: Can you use the flow switch from my Hayward system or do I have to change it? Also what would be the shipping time after I order? Universal 40

Asked by: Gary - 6/11/2021
A: Yes, and you can also easily replace the flow switch by unscrewing it from its pvc T-fitting and screw the new one in place. Current item availability is displayed on the product page. In-stock items typically ship within 1 business day, and UPS ground transit time is typically 1-5 business days.
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Answer provided by: Administrator (6/14/2021)
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Q: I currently have a Jandy saltwater system and I am looking to replace it with something that actually works. Can you tell me what product would make sense to work with my Jandy system and work for my pool size (about 35,000 gallons) Thanks

Asked by: Larry Prager - 6/25/2021
A: Larry, for you size pool you may prefer the next size larger model (link below). A higher capacity salt system works less hard daily to do the job, lasts longer, and you can turn it up higher to take care of problems after storms, pool parties, etc...

https://www.circupool.com/CircuPool%C2%AE-Universal55-Salt-Chlorine-Generator_p_310.html
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Answer provided by: Tim (6/25/2021)
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Q: Hi, I have a pool of 22.000 gallons with a pump pentair of 2 HP SF-N1-2A (85 GPM Aprox). If I Installed a Universal 40 how many hours a day I must turn on the system ?. I live in Colombia and the temperature of the water is about 84 F. When you talk about 2.0 lb, how many working hours it means ? Regards, Diego.

Asked by: DIEGO BERNAL - 6/28/2021
A: Every pool requires a different amount of sanitation, so the exact run time or chlorine output setting that your pool may need will be unique. The average pool with a single-speed pump often gets 8-12 hours of run time, which is usually sufficient for a properly sized salt chlorinator. If you have warm water, lots of sun, heavy pool use, etc... you may want a even higher capacity system. You can find more information about sizing here: https://www.circupool.com/How-To-Properly-Size-Your-Salt-Chlorine-Generator_ep_97-1.html
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Answer provided by: james (6/29/2021)
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Q: What are the dimensions of the steel cabinet?

Asked by: John Bodimer - 8/12/2021
A: It is about 12" H x 9" W x 6" D
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Answer provided by: Andrew (8/13/2021)
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Q: What are the dimensions of the UL 40 and it's flow control unit. (LxW). I'm investigating an acceptable place to install in my existing cholorine system piping. I cannot find this info anywhere on your site.

Asked by: BILLY K TAYLOR - 10/26/2021
A: The Cell with unions is 15 ¾” in length, and the Flow Switch is 4” in length.

You can find this and more details about installation here: https://www.circupool.com/assets/doc/CircuPool-Universal-Manual.pdf#page=15
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Answer provided by: Ed (10/27/2021)
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Q: 1)Hi, are your generators universal voltage? Are there for 220 Volts? 2) How many years can work for a pool of 80,000 liters(21,000 gallons) Thanks

Asked by: Armando - 12/21/2021
A: These systems can work on either 110 or 220V. This model has a 4 year limited warranty. For an even longer-lasting model, you may like the RJ45+.
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Answer provided by: Administrator (12/22/2021)
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Q: Does it matter if I hook up to 110 volts instead of 220?

Asked by: John Cooke - 3/4/2022
A: The unit works equally well on either voltage. Out of the box, it comes set up for 220V which most pools utilize. If 110V is needed, there are instructions in the manual to set the controller accordingly.
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Answer provided by: Administrator (3/4/2022)
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Q: I am going to be installing an 18,000 gallon above ground pool. Is the Circupool Universal40 the correct size for me and will it come with everything I need for a new install?

Asked by: Nicole - 3/4/2022
A: Generally speaking, that would likely be a good fit, but check out the link below for more details on sizing. This comes with the complete system, you just need the basic tools as well as the salt for your pool, which you get locally.

https://www.circupool.com/5-Reasons-why-you-should-over-size-your-salt-system_ep_94-1.html
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Answer provided by: Administrator (3/4/2022)
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Q: What are the dimensions of the control box. I need to decide where I can mount the box. Thanks

Asked by: Josh McNeil - 3/5/2022
A: It is about 12" H x 9" W x 6" D
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Answer provided by: Andrew (3/7/2022)
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Q: can this be hard wired in place of my hayward salt generator with a 240v connection.

Asked by: sal daleo - 3/8/2022
A: The Universal40 comes pre-configured to accept 240V, and it has the same plumbing configuration as well.
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Answer provided by: Administrator (3/9/2022)
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Q: What is the overall length on the 40,000 chlorine generator. Is the generator and controller hard wired

Asked by: Darrel Carmichael - 3/21/2022
A: The cell itself is 12.25'' in length. The control module can be hard wired or plugged in via 120 or 240 volt circuits. The equipment comes preset to run on 240 but can be changed using the directions in the manual.
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Answer provided by: John Mark (3/24/2022)
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Q: Does this unit come with a plug for 120 vac or is it hard wired?

Asked by: Ken - 4/3/2022
A: The cable ends are unterminated (for hard-wiring), but a plug from the hardware store can easily be added to the end of the cable. There are instructions in the manual for 120v / 240v configuration.
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Answer provided by: Administrator (4/4/2022)
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Q: What is the salt level on this system

Asked by: Nichols pools - 4/10/2022
A: This system will operate between 2800 and 4500 ppm. Like most salt system, it is typically ideal to aim for 3000-3500ppm
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Answer provided by: Andrew (4/12/2022)
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Q: is this unit 220V or 115V

Asked by: Rick - 4/19/2022
A: This unit can work on either voltage. There are instructions in the manual to configure the controller during installation.
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Answer provided by: Administrator (4/19/2022)
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Q: How much is it to ship to 11715 Blue point NY

Asked by: David - 4/19/2022
A: David, if you add the item to the cart, and then enter your state/zip under the "calculate shipping" section towards the lower side of the screen, the system will give you real-time carrier rates. Please feel free to call us for additional assistance: 888-206-9938
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Answer provided by: Administrator (4/19/2022)
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Q: Is this system Hayward compatible?

Asked by: Marilyn - 4/27/2022
A: The Universal40 can easily replace a Hayward brand salt chlorine generator system without need to replumb, so it will fit directly in place and is a very easy model to install in that case.
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Answer provided by: Carol (5/2/2022)
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Q: When do you know it's time to replace an old system? I have a CircuPool Si Series , 8 yrs old this past March, (salt). Can it be replaced with this one?

Asked by: JD - 4/30/2022
A: JD, you can be confident that your old cell is consumed when you have 1) thoroughly cleaned the cell according to the instructions in the manual, multiple times in a row until no more fizzing occurs in the cell when fresh cleaning solution is added, 2) flushed the cell very well to make sure no debris is inside, 3) independently measure your pool salinity and made sure it is close to 3500ppm. If you get a "check cell" light after 5-10 minutes of operation and all other things are correct, it is likely an old used up cell. The Universal series is a direct replacement for your Si-series. Give us a call if we can assist you with that: 888-206-9938
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Answer provided by: Administrator (5/2/2022)
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Q: Does this kit come with a flow switch and is this flow switch from the Hayward compatible with this one

Asked by: James - 5/1/2022
A: Yes, this comes with a flow switch that is interchangeable with your old one.
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Answer provided by: Bryan (5/2/2022)
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Q: I have a 5 plus year old SI45 now. I have replaced the cell and now it is blowing the fuse on the main panel. I’m not sure what the cost is to replace the main board or if I should purchase this new unit. Thoughts?

Asked by: Matt Moore - 5/2/2022
A: Matt, that is definitely very atypical. Give us a call so we can assist you with that, or make sure you have the best options to move forward with: 888-206-9938 ext:2
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Answer provided by: Administrator (5/2/2022)
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Q: Is it really better to oversize? Looking at the Universal40 for a 20K size pool. Will the 25K be just as efficient? Does the electronic box have a timer or do I need to tie it into my pool timer? Runs 12 hours per day. Using 220v pump. Thank you.

Asked by: William Nordman - 5/6/2022
A:

A smaller model will definitely not be more efficient. It will have to run at higher output levels / longer run times in order to provide the amount of chlorination your pool needs in comparison to a larger model. You can find more details about this here: https://www.circupool.com/5-Reasons-why-you-should-over-size-your-salt-system_ep_94-1.html


The standard way to wire salt chlorinator is to put it on the same circuit as your pump so they turn on and off together. There are more instructions about this in the manual, which can be found on the product page.

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Answer provided by: Administrator (5/6/2022)
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Q: Where do you install the cartridge-looking device... On the intake line or the outflow (back to the pool) line?

Asked by: Anthony - 5/7/2022
A: That is the "cell", which is the component that generates the chlorine. This goes after the pump, filter, and heater if you have one; so the water leaves the cell and goes right back into the pool.
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Answer provided by: Administrator (5/9/2022)
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Q: How soon can we get this product?

Asked by: Elizabeth Ortiz - 5/19/2022
A: At this current time, this item is waitlisted. If you enter your email on the waitlist, you'll get an automatic notification when the item is back in stock. We expect this to happen soon.
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Answer provided by: Administrator (5/20/2022)
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Q: will this replace an pentair Iclor 30

Asked by: Thomas Hahn - 5/22/2022
A: Unfortunately the ichlor30 is not one of the models this unit is marked to be a drop-in replacement for. The ichlor cell is much smaller. You will simply need to cut it out, and plumb the new salt system in its place.
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Answer provided by: Ryan (5/23/2022)
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Q: My chlorinator is saying there is no water flow, but the water is flowing just fine with no obstructions. The flow indicator switch moves freely. What can I do??

Asked by: paul - 5/27/2022
A: When the no flow light is on, this typically means either the flow switch is not being triggered by the water, is not installed correctly, is not connected, or other related issue. If after checking these things you need to troubleshoot, please call our support line at 888-206-9938 x2
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Answer provided by: Administrator (5/30/2022)
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Q: How many pounds it has?

Asked by: Sobeyda Genao - 6/11/2022
A: This item's package weighs approximately 5 pounds.
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Answer provided by: Administrator (6/13/2022)
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Q: can I buy a remote for the UL40?

Asked by: PHILIP ISBELL - 6/27/2022
A: At this time there is not a data connection available to communicate with 3rd-party controllers. This system simply runs automatically in tandem with your pool pump via its wiring and the system's included flow switch.
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Answer provided by: Administrator (6/28/2022)
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Q: Will this work with a 25000 gallon above ground pool?

Asked by: Peggy - 7/16/2022
A: These units are commonly used on above ground pools. Depending on your plumbing style, you may simply use some adapters from the hardware or plumbing supply store. As far as sizing goes, the Universal40 would likely be a good choice. You can see more sizing information here: https://www.circupool.com/5-Reasons-why-you-should-over-size-your-salt-system_ep_94-1.html
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Answer provided by: Administrator (7/18/2022)
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Q: Where can I purchase the cell only for the 40 model ?

Asked by: Chris - 7/16/2022
A: The replacement cell can be found here: https://www.circupool.com/CircuPool%C2%AE-UL40-Replacement-Cell_p_57.html
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Answer provided by: Administrator (7/18/2022)
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Q: Bought until 5 months ago and not generating. Power doesn’t seem to be getting to cell but control box lights working and has power. Any ideas?

Asked by: Kyle Stull - 7/20/2022
A: Yes, you can use the guide below to verify how your system is generating:

https://www.circupool.com/assets/doc/Low-Chlorine-Level-Troubleshooting--CircuPool-UL-Si.pdf
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Answer provided by: Administrator (7/20/2022)
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Q: Will the universal 40 cell fit the t-15 directly.

Asked by: Kevin - 7/24/2022
A: The cells are the same length and threading so that re-plumbing is not required.
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Answer provided by: Administrator (7/25/2022)
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Q: Can I easily replace my jandy 1400 aquapure system with this circupool 40k unit?

Asked by: Gerald Norman - 8/13/2022
A: Gerald, unfortunately your Aquapure has a unique length/threading that isn't going to be a match for anything else, so you're free to choose whichever model you might prefer. The Universal40 would likely be a good upgrade, or you might also consider the extremely easy-to-install CORE35
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Answer provided by: Administrator (8/15/2022)
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