A:The system will automatically switch polarities every six hours of run time. The system can not get "stuck" on one polarity. There is nothing you need to check or monitor with the polarity.
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
Q:Why is my Salt LED off (not red/green off)? Thanks.
Asked by: Greg
- 2/12/2022
A:Those lights are not always on depending on the system's duty cycle. This is also common to see when you first turn the unit on, and when you make a change to the unit's output.
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
Q:Can I use this unit with a variable speed (vs) pump? If so what rpm and duration settings should I use?
Asked by: Bob
- 2/12/2022
A:Yes, this model has a flow switch that helps ensure it runs in sync with a programmable VS pump. Pump RPM and duration is 100% unique to the way your pool equipment is set up and the needs of the pool. Generally speaking, any pump needs to "turnover" all the water through the pool through the filter 1.5 - 2x per day. How that is achieved will depend on the pump's performance, the "head" or effort required to move the water through your unique setup, etc...
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
Q:I have a new variable speed pump. the new SJ-35 Gen 2 has a flow switch. what is the minimum or recommended flow rate and what RPM speed with that be on a 1.5hp pump
Asked by: Greg
- 2/12/2022
A:A typical guideline for salt chlorinators is 20-30gpm flow, however that is only one part of the consideration. The main goal is to make sure your cell stays 100% filled with water; since the cell is clear this is easy to confirm. Similarly, an RPM does not give the same flow rate on everyone's pool - it depends on your pool's unique Total Dynamic Head, or resistance to flow, roughly. You can utilize a pool flow meter, or simply turn down your pump and check the cell after a couple hours of low speed operation to ensure that your flow is not allowing any air or gas to buildup in the cell.
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
Q:How easy are is the SJ 35 to clean and how often does it need cleaning?
Asked by: James Ballard
- 2/12/2022
A:The SJ models are especially easy to clean, and are also one of the few models that don't require acid to clean. You simply unscrew its cell and slide its included cleaning tool between the titanium plates. Cleaning frequency is the same between salt system models, and is dependent upon your water chemistry. For most people it is seasonal.
Was this answer helpful?
1 of 1 Customer(s) found this Answer helpful.
A:The SJ-Series is frequently used on above ground pools. Check the installation manual and your pool's plumbing requirements. If you have questions, feel free to call us at 888-206-9938
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
A:No and there is not really a need to. It's designed to work automatically in sync with your pump every day. It doesn't need frequent attention either.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
Q:Does it only work when pump running and does it have a chlorine level reading?
Asked by: Tim
- 2/12/2022
A:Yes, it is designed to to only run when the pump runs, and no - salt systems do not read the chlorine level in the water, they work at the rate that you set in order to maintain a consistent chlorine level. Chlorine sensing technology is only available on commercial-grade salt systems that can cost 10x the price or more.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
Q:The Digital Control Panel of the SJ-40 has stopped working how can I fix it?
Asked by: Michael L Bottoms
- 2/12/2022
A:If the unit is correctly receiving power but does not display any lights, it typically means that the "fuse reset" button on the underside needs to be reset. If this power protection mechanism is not tripped, double check the power rocker switch is in the "on" position. If this does not resolve the issue, please give us a call at (888) 206-9938.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
Q:Every day my pumps stops I need press the bottom for chlorine again
Asked by: Pedro gonzalez
- 7/16/2022
A:When your pump stops, your unit should either be installed to turn off (being on the same timer circuit as the pump), or for VS pumps the unit should be actuated by the flow switch. Check your installation and then if needed give tech support a call at 888-206-9938x2
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
Q:My SJ equipment was damaged by Hurricane Helene and Milton. The controller (wall unit) was struck and the face was punctured. I believe water go inside this unit and it will not operate. The fuse reset button has been pushed, but no change. How can I purchase a replacement, it is not listed in the Parts area of the web site?
Asked by: Don Deweese
- 10/28/2024
A:We're sorry to hear that you've had this happen. As with any part that can't be found on our website, or with any question of compatibility, please call us weekdays at (888) 206-9938 between 9-4:30 Central and we can get you the answers you need.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.
Q:Can the Flow Switch go between the filter and the heater?
Asked by: Jim Suds
- 10/28/2024
A:The Flow Switch for a CircuPool SJ-A Series Salt Chlorinator should be installed, as should the Salt Cell, after everything the water flows through - commonly the pump, filter, and heater - before returning to the pool. So, no it can't go between the heater and filter. Since the SJ-A cell mounts horizontally atop two, vertical, "riser" pipes, the natural place for the Flow Switch is on the first, (inlet-side) Riser Pipe.
Was this answer helpful?
0 of 0 Customer(s) found this Answer helpful.