Q: Does the CircuPool replacement cell for Hayward Aqua-rite T-cell-15 work with the 1.40 software, without any modifications?

Asked by: Doc M - 2/15/2022
A: Yes, if you are replacing an old T-15 cell, then this is plug-and-play. The software only determines whether or not your old controller has the ability to use a smaller size cell than a T-15 (which for most people is neither recommended nor needed).
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Answer provided by: Customer Service (2/15/2022)

Q: What is the difference in this product and the actual Hayward Aqua-rite Turbo T-Cell-9 (T-9)?

Asked by: Mike - 2/15/2022
A: Good question. This cell is made to meet or exceed original factory specs so that it is a reliable plug-and-play replacement at a lower cost.
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Answer provided by: Customer Service (2/15/2022)

Q: is this for in ground pools?

Asked by: Mike Harris - 2/15/2022
A: This item can replace any existing T9 size cell, whether it is installed on an in-ground or above-ground pool.
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Answer provided by: Customer Service (2/15/2022)

Q: Will this product work as a replacement for a Circupool Universal40 Saltwater Chlorinator system?

Asked by: Michael - 2/15/2022
A: No, those two systems will not work together correctly. You can find Universal-Series replacement cells here: https://www.circupool.com/Universal-Series-Replacement-Cells_c_48.html
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Answer provided by: Customer Service (2/15/2022)

Q: Can I return the item and is there a fee for returning the item?

Asked by: Austin Fisher - 2/15/2022
A: You can see our posted return policy here: https://www.circupool.com/Terms-and-Conditions_ep_2-1.html
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Answer provided by: Customer Service (2/15/2022)

Q: I have a Hayward turbo cell tcell925. Extended life. (I'm reading right off of the Tcell) Is this the correct replacement for mine?

Asked by: Sissy - 2/15/2022
A: Yes, this is for the same 25,000 capacity of both T cell 9 and and T cell 925 models. It is a drop-in replacement.
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Answer provided by: Customer Service (2/15/2022)

Q: Is this compatible with a Hayward T-cell 5?

Asked by: Daniela Nicely - 2/15/2022
A: This cell requires a T-9 cell type setting in your control unit. Double check that your controller has that available, some models may not.
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Answer provided by: Customer Service (2/15/2022)

Q: Can this replace the Hayward Goldline turbo cell t-cell 925 25,000 Gallon.

Asked by: Richard - 2/15/2022
A: Yes, this cell will work.
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Answer provided by: Customer Service (2/15/2022)

Q: I have Blue essence salt system 25,000 gallons can I use this cell on my system.

Asked by: Cesar Engroba - 2/15/2022
A: This cell will directly replace any cell that uses the "t-9" cell type. You can confirm this by pressing the "diagnostic" button on the controller and viewing the cell type currently in use.
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Answer provided by: Customer Service (2/15/2022)

Q: I have a Hayward GLX Cell 5 , which of your products will work ? I am tired of my pool company gauging me.

Asked by: Michael - 2/15/2022
A: We offer cells that are aftermarket replacements for T-9 and T-15 cells. You would want to check which cell types are available on your control center (page 8 in the aquarite manual https://www.hayward-pool.com/assets/documents/pools/pdf/manuals/aquarite-aqr-owners-manual.pdf). If you have the T-9 or T-15 cell type setting, either should work and be an upgrade in capacity, which is typically a good thing.
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Answer provided by: Customer Service (2/15/2022)

Q: How does the 3 year limited warranty work on the CircuPool replacement cell?

Asked by: Doc M - 2/15/2022
A: For the complete warranty documentation, you can see that in the manual here
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Answer provided by: Customer Service (2/15/2022)

Q: I have a Goldline controller that was installed in 2002. It works fine with the original T-Cell-15. Do you know if this replacement cell will work with a controller from this date?

Asked by: PES - 2/15/2022
A: Yes, if you have an existing T-Cell-15, then this item is 100% compatible even on your older system.
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Answer provided by: Customer Service (2/15/2022)

Q: Just wanted to confirm that this would easily replace the T-Cell Aqua-rite with no additional calibration or other. Also, If I order today when should I expect it to be delivered to MN?

Asked by: Greg Meersman - 2/15/2022
A: Correct, its an easy plug-and-play replacement. Deliver to MN currently shows as 3 business days.
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Answer provided by: Customer Service (2/15/2022)

Q: Is it the exact size so I don't have to alter the plumbing?

Asked by: Mike - 2/15/2022
A: That is correct, it is a plug and play replacement
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Answer provided by: Customer Service (2/15/2022)

Q: Brand new aqua rite led no working,only display?

Asked by: Rafael - 2/15/2022
A: My guess would be the wall unit has an issue with its circuit board. The display and the LED lights are a part of the same board, so if the display is on but there is no power to the lights the issue is likely within that item.
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Answer provided by: Customer Service (2/15/2022)

Q: Is this compatible with Hayward Goldline Turbo Cell T-Cell-15 ?

Asked by: Swim Mama - 2/15/2022
A: Yes, this cell can easily replace your current cell in minutes.
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Answer provided by: Customer Service (2/15/2022)

Q: Is this salt cell compatible with a 2004 Hayward Goldline Aqua-Logic system? It says (when I hit the configuration switch 7 times) that it uses "Main Program 2.32".

Asked by: Lew - 2/15/2022
A: If you have an existing T-Cell-15, then this item is 100% compatible even on your older system.
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Answer provided by: Customer Service (2/15/2022)

Q: Will the Circupool CIR-GEN15 be compatible with the Hayward T Cell 940 Turbo Salt Cell Goldline? That is what we currently have

Asked by: Chantal DiNicola-Smith - 2/15/2022
A: Yes, it will be a drop-in replacement.
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Answer provided by: Customer Service (2/15/2022)

Q: does this replace my hayward goldmine turbo cell # TCELL940 ? MY POOL IS 10,000 GALLONS

Asked by: Keith Ferguson - 2/15/2022
A: Yes this cell is the same length and threads. If you are replacing an old cell that uses the t-15 setting on your control box, then this is plug-and-play.
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Answer provided by: Customer Service (2/15/2022)

Q: We bought a T-9 chlorinator from you, and we need the o-rings for it. Do you have them, and how much are they? Thank you.

Asked by: Sherry - 2/15/2022
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Answer provided by: Customer Service (2/15/2022)

Q: I just want to ask two questions before buying this unit I have a Hayward Aqualogic unit running a Hayward T-Cell-15. Is this unit compatible no matter what the firmware is? Is this unit in stock ready to ship immediately?

Asked by: Craig Peters - 2/15/2022
A: Yes, it is a direct replacement for any original t-15 cell, and at the time of writing this is in stock (see the availability listed on product page above add to cart button).
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Answer provided by: Customer Service (2/15/2022)